Wellbeing Support Manager

Job Title: Wellbeing and Support officer

Salary: £15,000 plus pension contribution

Contract length: October 2021

Hours: 21 hours per week (3 days)

Reports to: Director

Location: Harrow (main office + outreach)


Association Paiwand (Paiwand) is a registered charity and limited company
founded in 2002. Paiwand aims to
benefit the Afghan and other Refugee and Migrant communities in the United
Kingdom through reducing poverty, advancing
education, and relieving suffering through a number of services including
advocacy, mental health support, supplementary education, social support,
accommodation for unaccompanied minors, youth and mentoring services and
others. It currently assists over 2000 beneficiaries each year throughout North
and North West London.

of the post

  • To support
    unaccompanied and former unaccompanied minor young men with settling into
    semi-independent living in the UK;
  • To create a
    welcoming and safe space for residents throughout the supported accommodation
  • To provide an efficient
    service that adheres to best practice, working closely with partners including
    Local Authority children’s services, colleges, healthcare providers and the job

duties and responsibilities

  • To oversee and
    support up to 12 young residents (all male, 16-21);
  • To conduct needs
    assessments with young people;
  • To draw up Action
    Plans in accordance with social services’ outcomes for each child and ensuring
    their progress;
  • To signpost and
    liaise with relevant professionals on behalf of each young person;
  • Key work duties for
    young people, including scheduling and assigning some key work duties to Accommodation
    & Development Manager. Key work duties include attending and advocating at
    appointments with college, health settings, legal meetings, Home Office, court,
    job centre.
  • To be the main
    point of contact for individual social workers from looked-after children
  • To attend LAC
    review meetings and follow up on actions discussed;
  • To maintain
    accurate files for each young person, including action plans and copies of all
    important documents;
  • To be on-call on
    designated evenings and/or weekends;
  • To run monthly life
    skills workshops (CV writing, mental wellbeing, sexual health, etc.) for
    residents from each house.

and Evaluation

  • To report monthly and annually to the Director
  • Monthly reporting
    on each young person’s progress to social services;
  • To participate in the collection of data for monitoring and evaluation
    of Paiwand’s supported accommodation services;
  • To maintain the confidentiality of clients
    with external parties at all times unless authorised otherwise by the line


  • To abide by and promote Afghan Association Paiwand’s Equal Opportunities
  • To take positive action to encourage the participation of service users
    who experience discrimination for reasons of gender, national or ethnic origin,
    age, sexual orientation, disability, or health status.


  • To participate in the development and review of the supported accommodation
    services guidelines and protocols;
  • To work in accordance with Afghan Association Paiwand’s policies and

and publicity

  • To publicise Paiwand’s supported accommodation services to potential
    partners through visits to projects, community organisations and statutory
  • To work collaboratively with said organisations to ensure effective
    partnership and promote best practice.


  • To attend and participate in regular supervision with the line manager;
  • To take part in training and professional development;
  • To attend team meetings;
  • To participate in cover arrangements for absent colleagues;
  • To carry out other relevant duties at the request of the line manager;
  • To be flexible in
    working hours – occasional evening and weekend work will be required for which
    time off in lieu will be given. The Wellbeing and Support Manager is encouraged
    to work flexitime and manage his/her own schedule to ensure he/she is not
    working excessive overtime.

To apply, please email info@paiwand.com with your CV and cover letter.

Emily Underwood, Youth Advocate


Admin Volunteer

If you want to gain office skills and be prepared for your next admin job, if you want to be part of a vibrant community and help people in need, please support us by offering your time.

If you are enjoying working behind the desk, if you like to organise information into nice and tidy folders then please contact us. We need you. 

If you would like to support us, please contact info@paiwand or call 0208 090 7741.